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Returns & Exchanges
At TaylorMadeHolds, we stand by the quality of our climbing grips and equipment. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
1
Initiate Your Request
Contact our support team with your order number and the specific items you wish to return or exchange.
2
Prepare Your Package
Securely pack the unused climbing holds in their original packaging to ensure they are not damaged during transit.
3
Ship the Items
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
4
Receive Refund or Exchange
Once our team inspects the returned gear, we will process your full refund or ship out your replacement holds within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing