Frequently Asked Questions
Everything you need to know about TaylorMadeHolds climbing gear.
What materials are used in TaylorMadeHolds products?
Our climbing holds are crafted from high-quality, ultra-durable polyurethane resin, designed to provide superior grip texture and long-lasting performance without the brittleness of traditional polyester.
How long does shipping take for custom orders?
Since many of our holds are poured to order in your specific color choices, please allow 7-10 business days for production before your order ships via standard ground transit.
Do you offer international shipping?
Yes, we ship our climbing holds worldwide. Shipping costs and import duties are calculated at checkout based on your location and the total weight of the order.
What is your return policy for climbing gear?
We accept returns on unused holds in their original packaging within 30 days of delivery. Please note that used gear cannot be returned for safety and liability reasons.
Are mounting bolts included with the holds?
Unless specified in the product description, mounting hardware is sold separately to ensure you get the correct length and type for your specific wall thickness and material.
Do you provide discounts for commercial climbing gyms?
Absolutely. We offer bulk pricing and wholesale accounts for commercial gyms and professional setters. Please contact our sales team with your gym's credentials for a custom quote.